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Rates RebateWhakahokinga Tāke

The rate rebate scheme provides a subsidy to low-income home owners (ratepayers) on the cost of their rates. The scheme was established by the Rates Rebate Act 1973. A rebate needs to be claimed during the rate year for which it is payable. Claims cannot be made for past rate years.

Assistance of up to $640 may be available if your income is low.

Rates Rebate during COVID-19

Find below information from the Department of Internal Affairs concerning rates rebates during COVID-19.

"Tēnā koutou katoa

As per the Covid-19 update yesterday you will be aware that the Prime Minister Rt Hon Jacinda Ardern has increased the Alert Level to 3 and it will increase again to Level 4 at midnight on Wednesday 25/03/2020. This has an impact on us and the services we provide, and understandably the local council services throughout New Zealand.

The Department understands due to COVID-19 there has been increased difficulty completing aspects of the Rates Rebate application and we’ve received an uptake in queries regarding:

  • Authorised witness declaration;
  • Receiving retirement village applications;
  • Postponing the processing of applications; and
  • Extending deadline beyond 30 June 2020.

We’re looking at the situation with regard to the current circumstances and legislative requirements, and all bullet points listed above. However, at present we unfortunately do not have answers regarding extending the deadline beyond 30 June 2020. Once we do, we will send a follow up alert to advise all councils.

Along with the rest of the nation the Department will be working away from the office after today. This will mean delayed processing of applications which we have not yet received. Unfortunately we will not be able to be contacted on the phone during this time. However, the Rates Rebate Support Inbox ( will be checked during this time and all queries from councils and public will be answered.

Ngā manaakitanga

Jordan Thompson | Rates Rebates
Department of Internal Affairs"

Are you eligible?

You must be the legal ratepayer for the property that was your home on 1 July 2019.

Although a ratepayer's income might exceed the income threshold a rates rebate could still be available, depending on the rates amount and number of dependents - see the example tables or electronic calculator to see if you could be eligible.

The maximum rates rebate for 2019-2020 financial year is $640.00

Applications close on 30 June 2020 and cannot be accepted after this date.

What should I do if I think I am eligible for a rebate?

Obtain a rates rebate application form. You can do that by:

  • Contacting the Council's Rates Department (06) 838-7309 and we will send you a form.
  • Pick up a form from the Council Offices at Coronation Square.

How to apply

You may apply for a rates rebate at the Council's Administration Offices - Queen Street, Wairoa by returning a completed form. Please note that the form must be signed in front of an authorised person.

Rates Rebate Application Forms

What if I need assistance to complete the form?

Please contact the Council Office's on +64 6 838 7309 to make an appointment.

What information do I need to bring?

Please bring details of your income for the year ending 31 March 2019.

Proof of income includes, but is not limited to:

  • Income confirmation from Work & Income; and/or
  • Income confirmation form Inland Revenue; and/or
  • Investment earning statements for the tax year; and/or
  • Statement of earnings from your employer.

Please note that you are required to declare all your income.


For more information please contact the Wairoa District Council.

+64 6 838 7309


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