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Water SupplyTukunga wai

The Council takes water from the Waiau River, to supply urban areas. The water passes through the Water Treatment Plant at Frasertown, where it is treated to the highest standard. It is then piped to reservoirs at various points for dispersal in the urban area through the network of underground pipes.

Water quality

Wairoa's water supply and distribution quality is assessed every year by the Ministry of Health.

They look at two things:

  • Water supply quality (how good is the water at the source, after any treatment)
  • Water distribution system quality (how good is the water when it arrives at the tap)

In addition, frequent testing is carried out in a Ministry of Health recognised laboratory located at the Water Treatment Plant.


For most, water charges are included in the rates bill. However, commercial properties and some semi-rural residents are on a metered arrangement. To find out which applies to your property, call (06)838 7309.

Council maintenance responsibilities

Wairoa District Council is responsible for maintaining the public water supply system up to and including the toby (shut-off valve) on the street boundary.

The pipework on the private side is the landowner's responsibility to maintain and repair.

New Water Connections

Do you need to apply for a new water connection?

Apply for new water connection

Three Waters Review

Central Hawke’s Bay District Council, Hastings District Council, Hawke’s Bay Regional Council, Napier City Council and Wairoa District Council, are working together to review the current and potential three waters (drinking water, wastewater and stormwater) service delivery options for Hawke’s Bay, Te Matau-a-Māui.

We are investigating whether there are benefits to developing a region-wide solution to the way we manage drinking, waste and stormwater services (three waters).



For more information please contact the Wairoa District Council.

+64 6 838 7309
97-103 Queen Street, Wairoa 4108
PO Box 54, Wairoa 4160


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