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We are constantly planning and following Ministry of Health advice regarding community and staff health and this includes the potential to reduce services or close non-essential community facilities.
We will let the community know immediately of any changes to services or facility operations in relation to COVID-19.
Council encourages the community to follow the advice, guidance and direction of the Ministry of Health and the Government in their role as the lead agencies.
For the latest official Government information about everything related to COVID-19 go to Unite against COVID-19
For health advice and information contact Healthline (0800 358 5453) or visit the Ministry of Health website
Find out more about the status of:
Starting at 11:59pm on Wednesday, 13 May 2020 we will be at Alert Level 2. Until then, we will remain at Alert Level 3 and all rules and restrictions remain in place.
Just like at Alert Level 3 & 4, there are rules to follow at Alert Level 2, for both daily life and how businesses are operating.
Alert Level 2 requires us to play it safe. Restrictions are in place and requirements must be met.
Daily Life at Alert Level 2 |
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Maintain physical distancing Keep your distance from other people in public. Keep 2 metres in public and in retail stores (supermarkets, clothes shops), and 1 metre in most other environments (workplaces, cafes, gyms). |
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If you're sick, stay home If you're ill, do not go to work or school. Do not socialize. If you have symptoms of cold or flu call your doctor or Healthline and get advice about being tested. |
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Wash your hands Wash your hands, sneeze and cough into your elbow, regularly disinfect surfaces. |
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If told to self-isolate, you must do so If you have been told to self-isolate you must do so immediately. People who are a probable or confirmed case of COVID-19, or who are a close contact of a case, will have to self-isolate for 14 days, or until cleared by a doctor. |
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Keep track Keep a track of where you've been and who you've seen. This is to ensure contact tracing can be conducted if necessary. |
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You can travel between regions You can travel around the country, if you follow good personal health measures. You will need to keep records of what travel services you use and keep track of who you have been in contact with. You should keep your distance from groups of people you don’t know. |
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Gatherings All gatherings must have no more than 10 people (gatherings at your home, weddings, religious services, private functions). Funerals and tangihanga can have up to 50 people. |
Doing Business at Alert Level 2 |
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Customers allowed on premises Retail businesses need to keep customers 2 metres apart. Hospitality must have customers seated, keep groups of attendees separated 1 metre apart, have a single server per group, keep records of all customers and workers to enable contact tracing, not have more than 100 people in total (excl. staff). |
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Maintain basic hygiene measures Basic hygiene measures must be maintained. Physical distancing, hand washing and regularly cleaning surfaces. Workers must stay home if they are sick. |
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Work involving close personal contact
These businesses (such as hairdressers or home help providers) can operate if they have public health measures in place like keeping contact tracing registers, keeping customers 1 metre apart (including while they’re waiting), and good hygiene practices. Personal protective equipment (PPE) such as masks are not required however, workers and/or customers may want workers to wear PPE. |
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Health & Safety obligations You must meet all other health and safety obligations. |
New Zealand’s four-level COVID-19 alert system specifies public health and social measures to be taken against COVID-19.
We are at Level 2 of New Zealand’s four-level COVID-19 alert system.
Visit the COVID-19 website to find out what Alert Level 2 means.
Limiting our interactions with others is our best defence against COVID-19. Under Alert Level 2 we can move around a bit more but we must play it safe.
Life at Alert Level 2 means you can resume many of your everyday activities. All businesses can open to customers if they can do it safely. This will help to get people back to work. You can go in-store at businesses and you can travel between regions. You can also safely connect and socialise with close friends and family, and return to your regular recreation activities, all in groups of 10.
Alert Level 2 is not life as normal, some restrictions and other measures remain in place to reduce the risk of transmission. Play it safe.
We need your support to protect New Zealand and eradicate COVID-19. Enforcement measures may be used to ensure everyone acts together, now.
We ask our community to check in on each other and be kind in these stressful times. And remember, essential services like supermarkets, pharmacy etc. will still be available as usual.
More information about Alert Level 2 restrictions, financial support, essential services, questions & answers and up to date information about the situation can be found on www.covid19.govt.nz
customerservices@wairoadc.govt.nz
+64 6 838 7309
+64 6 838 8874
Coronation Square, Queen Street, Wairoa
PO Box 54, Wairoa 4160, Hawke's Bay
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