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RoadingWairoa District Council is committed to ensuring we continue to deliver our essential services should the community and our council staff be widely affected by the COVID-19 virus.
We are constantly planning and following Ministry of Health advice regarding community and staff health and this includes the potential to reduce services or close non-essential community facilities.
We will let the community know immediately of any changes to services or facility operations in relation to COVID-19.
Council encourages the community to follow the advice, guidance and direction of the Ministry of Health and the Government in their role as the lead agencies.
For the latest official Government information about everything related to COVID-19 go to Unite against COVID-19
For health advice and information contact Healthline (0800 358 5453) or visit the Ministry of Health website
Find out more about the status of:
Do you know what you can and can't do during alert Level 4? Watch Chris Flood, the Civil Defence Welfare manager for Wairoa as he tells us.
Below is a list of businesses that will be available throughout alert level 4. This is not a complete list as we are still waiting on confirmation from some businesses. We will keep updating this list. If you require a trades person for emergency work at home, please call Council on (06) 838 7309.
At this stage only certain people are eligible to receive their flu vaccines and will receive it for free. Eligible people are New Zealanders
Anyone else will not be eligible at this time but can get their flu vaccinations at a later time. We will keep you up to date as soon as information becomes available.
The turn-around time for prescriptions at the Wairoa Pharmacy is currently around 48 hours. The pharmacy offers a FREE delivery service for prescriptions in Wairoa. Fees might apply for prescription deliveries throughout the rest of the district.
Please call the Wairoa pharmacy on (06) 838 7408 for information about prescriptions you are waiting for and to inquire about delivery.
A COVID-19 testing station has been set up at the Wairoa Hospital. This is not a drop in centre and swabs are done by appointment only.
To get an appointment call Healthline on 0800 358 5453 (24/7) or call Queen Street Practice on (06) 838 8333 (Mon-Fri 8.30am - 5pm, Sat & Sun 3pm – 4pm).
It is important to follow the guidance of health staff at all times for the safety of yourself, staff and others in the community.
Only acute cases or crisis situations will be assessed by Wairoa Community Mental Health team.
Clients need to remain at home, not to present to services, and follow-ups will be conducted via phone call.
If you need to talk, call 1737. It is free to call or text from any landline or mobile phone, 24 hours a day 7 days a week.
There are strict rules and regulations regarding funerals & tangi during alert Level 4. To find out more visit “Pickerings Funeral Services Wairoa” Facebook page. @FuneralDirectorsWairoa
Anyone found breaking the rules, e.g. groups of people that don’t share a household, can be arrested and prosecuted.
If you see someone breaking the rules remind them politely that they should be at home or call the Police on their non-emergency number, 105.
Please stay at home and in your bubble, to keep yourself, your family and others in the community safe.
Council will provide all essential services throughout the whole period of alert level 4. Wairoa District Council essential services are:
The Wairoa District Council will be available to customers by email (customerservices@wairoadc.govt.nz), online contact forms and phone throughout all of alert Level 4.
If your query is non-critical we ask you to contact us by email or online contact form in the first instance.
Please only call us if your query is in relation to essential services. You can call 24/7 on (06) 838 7309. From Wednesday, 25/03/2020 1.30pm, your phone call will be answered by our after-hours service. Any queries will then be forwarded to appropriate WDC team members who will be working from home.
From Wednesday, 25/03/2020, 11.59pm onwards, when alert Level 4 came into effect, movement around the district is not encouraged. Please stay at home and self-isolate to stop the spread of COVID-19.
Do not meet with any people that are not living in your household while we’re at alert level 4.
New Zealand’s four-level COVID-19 alert system specifies public health and social measures to be taken against COVID-19.
We are at Level 4 of New Zealand’s four-level COVID-19 alert system. It is likely Level 4 measures will stay in place for a number of weeks.
Alert Level 4 came into effect on Wednesday, 25/03/2020, 11.59pm.
Visit www.covid19.govt.nz to find out what alert Level 4 means.
Level 4 restrictions mean that if you are working outside of essential services, you must stay at home and stop all interactions with others outside of those in your households.
A list of all essential services can be found on www.covid19.govt.nz. A call centre and free 0800 number are currently being set up by the Government to support our communities.
Effective Monday, 23/03/2020 the Wairoa i-SITE, library, community centre and Gaiety Theatre have closed. The Wairoa District Council is still available by phone until close of business of Wednesday, but is closed to all walk in customers. From Wednesday (25/03/2020) onwards you will still be able to contact the Council 24/7 on (06) 838 7309.
Eradicating the disease is vital to protect people’s health and ensure our health system can cope and look after New Zealanders who become sick. Have a look below to see what alert level 4 entails.
Remember whatever you do must be solitary. We are asking that you only spend time with those who you are in self-isolation with, and keep your distance from all others at all times.
People over 70 years of age, people who have compromised immunity or people who have underlying respiratory conditions should stay at home as much as they can. At risk people include: those over 70, people with medical conditions, People undergoing a treatment for cancer and blood conditions, Pregnant women, People without easy access to healthcare, residents of aged care facilities.
We need your support to protect New Zealand and eradicate COVID-19. Enforcement measures may be used to ensure everyone acts together, now.
We ask our community to check in on each other and be kind in these stressful times. And remember, essential services like supermarkets, pharmacy etc. will still be available as usual.
More information about alert level 4 restrictions, financial support, essential services, questions & answers and up to date information about the situation can be found on www.covid19.govt.nz
As you know, his worship the Mayor Craig Little and his wife Jan will be in self-isolation for the next 14 days, following their return from Australia. This is in line with guidance from the government for everyone who has returned from overseas to self-isolate for two weeks.
The Mayor will give us a daily update about how they are going and what it's like to be in self-isolation.
Click on the image below to read about the Mayor's first day in self-isolation.
customerservices@wairoadc.govt.nz
+64 6 838 7309
+64 6 838 8874
Coronation Square, Queen Street, Wairoa
PO Box 54, Wairoa 4160, Hawke's Bay
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