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District Plan

Freedom Camping

COVID-19

Wairoa District Council is committed to ensuring we continue to deliver our essential services should the community and our council staff be widely affected by the COVID-19 virus.

We are constantly planning and following Ministry of Health advice regarding community and staff health and this includes the potential to reduce services or close non-essential community facilities.

We will let the community know immediately of any changes to services or facility operations in relation to COVID-19.

Council encourages the community to follow the advice, guidance and direction of the Ministry of Health and the Government in their role as the lead agencies.

Official information and updates

For the latest official Government information about everything related to COVID-19 go to Unite against COVID-19

For health advice and information contact Healthline (0800 358 5453) or visit the Ministry of Health website

covid banner

Find out more about the status of:

Alert Level 4 - What can/can't I do?

Do you know what you can and can't do during alert Level 4? Watch Chris Flood, the Civil Defence Welfare manager for Wairoa as he tells us.

Available Businesses & Services

Below is a list of businesses that will be available throughout alert level 4. This is not a complete list as we are still waiting on confirmation from some businesses. We will keep updating this list. If you require a trades person for emergency work at home, please call Council on (06) 838 7309.

Supermarket & Dairies

  • New World – 7am – 7pm, 7 days (restrictions in place to limit number of customers in store)
  • Riverview Dairy – 10am – 4pm
  • Clyde Road Dairy – 7am – 4pm (depending on stock)
  • McLean Street Store – 7am – 8.30pm

Pharmacy

  • Mon to Fri 9am – 5pm (closed for lunch 1pm-2pm)
  • Sat 10am – 12pm
  • Sun closed

Petrol Stations

  • Z – normal operating hours (after hours window open only, no gas bottle refills, available for petrol and products)
  • Mobil – normal operating hours (after hours window open only, gas swaps available
  • G.A.S - 7am – 7pm

Health

Flu Vaccinations

At this stage only certain people are eligible to receive their flu vaccines and will receive it for free. Eligible people are New Zealanders

  • 65 years and over.
  • pregnant women (any trimester)
  • under 65 who have certain medical conditions.
  • children aged 4 years or under who have been hospitalised for respiratory illness or have a history of significant respiratory illness

Anyone else will not be eligible at this time but can get their flu vaccinations at a later time. We will keep you up to date as soon as information becomes available.

Prescriptions

The turn-around time for prescriptions at the Wairoa Pharmacy is currently around 48 hours. The pharmacy offers a FREE delivery service for prescriptions in Wairoa. Fees might apply for prescription deliveries throughout the rest of the district.

Please call the Wairoa pharmacy on (06) 838 7408 for information about prescriptions you are waiting for and to inquire about delivery.

Community Based Assessment Centre (CBAC)

A COVID-19 testing station has been set up at the Wairoa Hospital. This is not a drop in centre and swabs are done by appointment only.

To get an appointment call Healthline on 0800 358 5453 (24/7) or call Queen Street Practice on (06) 838 8333 (Mon-Fri 8.30am - 5pm, Sat & Sun 3pm – 4pm).

It is important to follow the guidance of health staff at all times for the safety of yourself, staff and others in the community.

Wairoa Community Mental Health Message

Only acute cases or crisis situations will be assessed by Wairoa Community Mental Health team.

Clients need to remain at home, not to present to services, and follow-ups will be conducted via phone call.

If you need to talk, call 1737. It is free to call or text from any landline or mobile phone, 24 hours a day 7 days a week.

Funerals & Tangi

There are strict rules and regulations regarding funerals & tangi during alert Level 4. To find out more visit “Pickerings Funeral Services Wairoa” Facebook page. @FuneralDirectorsWairoa

Breaking the alert Level 4 Rules

Anyone found breaking the rules, e.g. groups of people that don’t share a household, can be arrested and prosecuted.

If you see someone breaking the rules remind them politely that they should be at home or call the Police on their non-emergency number, 105.

Please stay at home and in your bubble, to keep yourself, your family and others in the community safe.

Council Services

Council will provide all essential services throughout the whole period of alert level 4. Wairoa District Council essential services are:

  • Drinking water, waste water
  • Landfill & recycling centre (visit our Rubbish & Recycling page to view changes)
  • Rubbish and Recycling kerbside collection (visit our Rubbish & Recycling page to view changes)
  • Rubbish collection from public bins
  • Roading (visit our roading page to view changes)
  • Public Toilets and maintenance thereof (visit our freedom camping page to view changes)
  • Cemeteries and Council owned open spaces
  • Animal Control
  • Civil Defence

Contacting the Council

The Wairoa District Council will be available to customers by email (customerservices@wairoadc.govt.nz), online contact forms and phone throughout all of alert Level 4.

If your query is non-critical we ask you to contact us by email or online contact form in the first instance.

Please only call us if your query is in relation to essential services. You can call 24/7 on (06) 838 7309. From Wednesday, 25/03/2020 1.30pm, your phone call will be answered by our after-hours service. Any queries will then be forwarded to appropriate WDC team members who will be working from home.

Movement around the district

From Wednesday, 25/03/2020, 11.59pm onwards, when alert Level 4 came into effect, movement around the district is not encouraged. Please stay at home and self-isolate to stop the spread of COVID-19.

Do not meet with any people that are not living in your household while we’re at alert level 4.

COVID-19 Alert System

New Zealand’s four-level COVID-19 alert system specifies public health and social measures to be taken against COVID-19.

Current alert Level 4

We are at Level 4 of New Zealand’s four-level COVID-19 alert system. It is likely Level 4 measures will stay in place for a number of weeks.

Alert Level 4 came into effect on Wednesday, 25/03/2020, 11.59pm.

Visit www.covid19.govt.nz to find out what alert Level 4 means.

What does alert Level 4 mean for Wairoa?

Level 4 restrictions mean that if you are working outside of essential services, you must stay at home and stop all interactions with others outside of those in your households.

A list of all essential services can be found on www.covid19.govt.nz. A call centre and free 0800 number are currently being set up by the Government to support our communities.

Effective Monday, 23/03/2020 the Wairoa i-SITE, library, community centre and Gaiety Theatre have closed. The Wairoa District Council is still available by phone until close of business of Wednesday, but is closed to all walk in customers. From Wednesday (25/03/2020) onwards you will still be able to contact the Council 24/7 on (06) 838 7309.

Why is New Zealand moving to alert Level 4?

Eradicating the disease is vital to protect people’s health and ensure our health system can cope and look after New Zealanders who become sick. Have a look below to see what alert level 4 entails.

  • You can go for a walk or exercise and enjoy nature, but keep a 2 metre distance from people at all times. You can take your children outside.
  • Food will always be available – production will continue, distribution will continue, supermarkets will continue. You will always have access to food.
  • Medicines will always be available.
  • Healthcare for those that need it will be available.
  • Your usual financial support, like benefits, will continue as normal.

Remember whatever you do must be solitary. We are asking that you only spend time with those who you are in self-isolation with, and keep your distance from all others at all times.

People at risk

People over 70 years of age, people who have compromised immunity or people who have underlying respiratory conditions should stay at home as much as they can. At risk people include: those over 70, people with medical conditions, People undergoing a treatment for cancer and blood conditions, Pregnant women, People without easy access to healthcare, residents of aged care facilities.

Supporting our community

We need your support to protect New Zealand and eradicate COVID-19. Enforcement measures may be used to ensure everyone acts together, now.

We ask our community to check in on each other and be kind in these stressful times. And remember, essential services like supermarkets, pharmacy etc. will still be available as usual.

More information, financial support, essential services etc.

More information about alert level 4 restrictions, financial support, essential services, questions & answers and up to date information about the situation can be found on www.covid19.govt.nz

COVID Alert levels v2

Download alert levels pdf

Mayor Craig Little's 14 day self-isolation blog

As you know, his worship the Mayor Craig Little and his wife Jan will be in self-isolation for the next 14 days, following their return from Australia. This is in line with guidance from the government for everyone who has returned from overseas to self-isolate for two weeks.

The Mayor will give us a daily update about how they are going and what it's like to be in self-isolation.

Click on the image below to read about the Mayor's first day in self-isolation.

Day #1 in self-isolation
Day #2 in self-isolation
Day #3 in self-isolation
Day #4 in self-isolation
Day #5 in self-isolation
Day #6 in self-isolation

Latest News

Wairoa's first COVID-19 case confirmed - Mayor urges calm

Wairoa's first COVID-19 case confirmed - Mayor urges calm

Wairoa Mayor Craig Little urged people to stay calm but reminded the community that this positive ca...

30 March 2020

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Message from Mayor Craig Little

Message from Mayor Craig Little

As we begin on our COVID-19 Alert Level 4 lock down journey it is important to think about other p...

27 March 2020

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A joint message from Hawke's Bay's leaders

A joint message from Hawke's Bay's leaders

You're no doubt aware the New Zealand Government has moved to the next steps in response to the glob...

24 March 2020

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Council to maintain essential services

Council to maintain essential services

As New Zealand gets ready to move into the COVID-19 Alert Level 4 the Wairoa District Council is pre...

24 March 2020

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Local ANZAC services cancelled

Local ANZAC services cancelled

In line with national advice all Wairoa RSA meetings and the local ANZAC Day services have been canc...

23 March 2020

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Look after each other

Look after each other

Wairoa Mayor Craig Little has urged local people to look after each other as more people self-isolat...

23 March 2020

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Follow advice and be prepared

Follow advice and be prepared

The Wairoa District Council is working at a regional and local level to support our community throug...

23 March 2020

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Hawke’s Bay Councils unite as they plan for COVID-19 regionwide response

Hawke’s Bay Councils unite as they plan for COVID-19 regionwide response

Hawke’s Bay’s five Councils are working together to ensure an integrated approach to their respo...

18 March 2020

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Mayor Craig Little on the Coronavirus

Mayor Craig Little on the Coronavirus

Coronavirus is having an unprecedented effect on the world and it is crucial everyone listens to, an...

16 March 2020

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Tahaenui Bridge to be widened

Tahaenui Bridge to be widened

Widening the Tahaenui Bridge is great news for the district says Wairoa Mayor Craig Little.

2 March 2020

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Rangatahi into Employment

Rangatahi into Employment

Improving the skills and employment opportunities for Wairoa’s rangatahi is the drive behind a pro...

25 February 2020

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Major investment in Mahia roading

Major investment in Mahia roading

Mahia’s connectivity and roading network reliability has been given a massive boost through a $8.3...

25 February 2020

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Future proofing the Patangata Bridge the aim

Future proofing the Patangata Bridge the aim

“Replacing the Whakaki Patangata Bridge with a heavy vehicle future proofed option is what everyon...

13 February 2020

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Possum Control Programme around Wairoa

Possum Control Programme around Wairoa

A biodiversity possum control operation will begin around the edge of Wairoa this month.

11 February 2020

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Keeping kids safe

Keeping kids safe

Keeping children safe is the focus of a Council driven swimming pool fencing campaign.

11 February 2020

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Time to make a splash

Time to make a splash

The Wairoa Community Centre pools are back in action.

11 February 2020

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Japan experience for chief executive

Japan experience for chief executive

Wairoa District Council chief executive Steven May will experience the Japanese culture as part of a...

31 January 2020

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HB councils welcome Government support for 3 Waters review

HB councils welcome Government support for 3 Waters review

The five councils of Hawke’s Bay welcome today’s announcement of Government funding to progress ...

28 January 2020

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Rail line back on track

Rail line back on track

The Wairoa to Napier railway line has reopened with KiwiRail freight trains and log trains back on t...

28 January 2020

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$6.1M from the Provincial Growth Fund announced for Wairoa

$6.1M from the Provincial Growth Fund announced for Wairoa

Wairoa Mayor Craig Little described the funding injection as one of the most transformative changes ...

22 January 2020

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Wairoa set for Waitangi Day 2020

Wairoa set for Waitangi Day 2020

This year's event will be held at Alexandra Park (between the Wairoa Ski and Rowing Clubs) on 6 Febr...

20 January 2020

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Community encouraged to sign up for funding forum

Community encouraged to sign up for funding forum

The Wairoa Funding Forum will be held on Tuesday 11 February from 9.30am to 12noon at the Wairoa War...

17 January 2020

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The Mahia Ambassador initiative

The Mahia Ambassador initiative

The Mahia Ambassador initiative has been a summertime hit resulting in a huge increase in camping co...

16 January 2020

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Dog owner's obligations & responsibilities

Dog owner's obligations & responsibilities

While most dog owners are compliant Council officers are concerned there are some dog owners who nee...

15 January 2020

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Facility Status
Wairoa Community Centre CLOSED
Wairoa District Council office (available on (06) 838 7309 24/7) CLOSED
Wairoa Library CLOSED
Wairoa i-SITE CLOSED
Gaiety Theatre CLOSED
Events Date Status
Wairoa Riverside Market 21 & 28 March, 4 April 2020 Cancelled
ANZAC Day 25 April 2020 Cancelled
Māori Film Festival Gala Night 6 June 2020 Cancelled
Matariki Concert Night 19 June 2020 Cancelled
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While every endeavour has been taken by the Wairoa District Council to ensure that the information on this website is accurate and up to date, Wairoa District Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Wairoa District Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

© Wairoa District Council - www.wairoadc.govt.nz / +64 6 838 7309 / customerservices@wairoadc.govt.nz