Licensees must notify Council's Alcohol Licensing Team and the Police of any appointments, cancellations and terminations of duty managers within 48 hours. They must also keep records of all duty managers at their premises for at least two years.
No one under the age of 20 can be appointed as a duty manager of licensed premises.
The name of the duty manager must always be displayed on the licensed premises when they are working as the duty manager. The duty manager is responsible for compliance with the Sale and Supply of Alcohol Act 2012, the conditions of the licence and the conduct of the premises.
If you have just employed a person who already has their manager’s certificate or have a staff member who just gained their managers certificate, and you wish to use them regularly or on a permanent basis as a duty manager then you need to notify us using the form.
If you end the employment of a certified manager you must also let us know.
If you want to appoint a staff member as a permanent duty manager, but currently who does not hold a managers certificate, you must complete the Temporary Managers section of the form. They must then lodge an application for a manager’s certificate within two working days with the Council’s Alcohol Licensing Team.
If they do not lodge an application their appointment as a temporary manager is null and void. Once they are issued with their new general managers certificate their Duty Manager appointment can then be made a permanent appointment.
You can appoint an acting manager when the manager is ill, absent or on annual leave for a period of no more than three weeks at any one time and for a maximum accumulated period of six weeks within a 12 month period.
This person does not need to apply for a manager’s certificate.
There is no need to notify us if the acting manager will be in the role for less than 48 hours.
As the Licensee you must keep a record of information for each manager (full managers, acting managers, and temporary managers) at your premises.
The record must be kept by you, as the licensee, for at least two years under sections 24-26 of the Sale and Supply of Alcohol Regulations 2013. We suggest you keep a copy of the Duty Manager appointment/cancellation forms you send to us and file them in your premises folder on site.
This is in addition to any records the DLC or Police keep of any notice of duty manager appointment or change you send into the Alcohol Licensing Team and the Police under section 231 of the Sale and Supply of Alcohol Act 2012.
The Licensing Inspector or the Police can ask to see the record of managers at any time. To make this easier, we suggest you keep the record as a logbook.
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